Heirloom Redesign

Commissioned jewellery on steroids

Remodelling inherited or vintage jewellery is fast becoming a huge trend. It enables people to carry on an emotional connection with their jewellery but have it remade in a style they will actually wear. You have no idea how many times I hear ” I inherited this ring from my grandmother, it means so much to me … but its ugly, and I just don’t wear it” … well this is where I come in, lets make it into something you like, will wear and love!

Luckily for me I am privileged enough to work on my clients jewellery and turn it into contemporary fine jewellery for them to enjoy … this is personalised jewellery on steroids. I enjoy the  process of collaborating with my clients, designing and then making old into new for its next stage in the story of the jewellery. But most importantly the fact that I have been chosen to be trusted to do this means the world to me.

Not only is this method of jewellery design great for sentimental reasons, it is also great for the environment. Just think that when it comes to jewellery made with precious metals and gemstones, all of that comes from the earth. Remodelling your treasure or reusing unworn jewellery means that is one less thing to be taken from the ground. Win win in my eyes.

Remodeled diamond and gold ring by chloe michell jewellery ring
Gold and diamond ring was remodelled into this beautiful contemporary design 

I have created a case studies page where you can look through jewellery that I have remodelled. This is always added to as I go, as every piece of jewellery is different and tells a different story.

Below are some FAQs relating to the remodelling process so please have a look through and if there are any questions you need answering please feel free to contact me.

FAQs

Remodel T&C’s 

Chloe has a deep understanding that when working on a remodel project that the jewellery being repurposed is more than likely to have a sentimental value to the owner. Therefore, upmost care is taken when working  with these materials. Please read the rest of this section for terms and conditions.

Bullion refining will be carried out with the greatest care. Please be aware that during the refining process you can loose up to a quarter of the original weight in gold/silver. If there is a need to add additional material to the piece Chloe will contact you before this is done. Where this is necessary the carat of the metal will be taken into account to be kept in line with Hallmarking standards.

Chloe holds no responsibility, other than that of loss, for working with a client’s stone. Due to the fact the history of the stone is unknown Chloe can not guarantee how sound it is and there for will not be held responsible for damage and breakages. Any breakages due to the manufacturing process will be replaced/refunded by Chloe Michell.

Any materials not use are returned to the client in eco friendly packaging. Chloe does not currently offer a service where gemstones or gold scraps can be taken in/towards payment for your items

Hallmarking

It is now a requirement of the assay office that all jewellery that has been reworked must be reHallmarked. Even If your jewellery has come to me with an authentic Hallmark it will need to send be sent off to be struck again (if it is over the required hallmarking weight)

Ring sizing. 

While I will do my absolute best to provide a ring of the right size the only way I can guarantee this is by going through a personal sizing and fitting procedure which requires me to take your size myself and check it fits prior to setting stones.

However, there are other ways to get the size.

  • Send a ring to me that already fits the finger you need it for
  • Get your fingers measured by a jeweller. I use the Wheatsheaf sizing and will cater for half sizes. Please state this to the jeweller sizing the finger, if only American or other sizing is available I can convert the size.
  • Or provide Chloe with your size that you already have.

Other things to bear in mind. Thicker rings will need to be about half a size bigger than your original size, and if your hands are hot or cold there may also be a half size difference from the original size.

I take every precaution to get a ring size right, and in cases where I haven’t been able to size the ring myself, I will make the ring the size of the clients request. If this information has been incorrect in anyway and the ring does not fit due to incorrect size information you may be charged anything from a basic resize to the full remake of the ring. Please contact me to discuss the best way to size your finger if you have any worries about this.

Setting a clients stone

Chloe holds no responsibility, other than that of loss, for working with a client’s stone. Due to the fact the history of the stone is unknown Chloe can not guarantee how sound it is and there for will not be held responsible for damage and breakages.

Personalisation

All records of requested original personalisation are kept on file so that if for any reason there is an error in your order it can be traced back to source. If Chloe has made an error the item will be replaced free of charge once the original item has been returned, if the client is at fault a full reorder and payment will be necessary.

Refund or exchanges can not be given on custom or personalised orders.

Orders can be placed through any form or contact with Chloe Michell jewellery.

For any custom orders Chloe will be as thorough as she can possibly be, so if you have any concerns at all please contact her via the website, email or telephone.

Payment policy

All items are required to be paid for in full at time of order. Jewellery will not be made or despatched until payment has been made in full.

Following forms of payment are accepted. Bank transfer, PayPal, direct via website, cash, cheque and card payments in person.

Custom orders require full payment from the completion of the design stage. 50% of this is a non refundable deposit. Cancelation between this time and completion of the piece will result in the order being cancelled and the deposit being kept by Chloe Michell Jewellery and the remaining balance refunded

Custom orders are aimed to be delivered in 2-4 weeks from order and payment.